Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page for specific measurements and fit recommendations.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you restock items that are sold out?

Many of our popular pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the product page to be alerted via email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.

Are your materials sustainably sourced?

Poosh is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chains that meet global fair-trade standards.

How do I track my shipment?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.